Relationships and models of service efficiency on a digital transport platform

Abstract

This article examines the issues of effectively organizing the activities of digital transport platforms. The introduction of digital technologies into transport and logistics systems in recent years has become an important factor not only in accelerating the service process but also in improving its quality, the rational use of resources, and the provision of services adapted to the needs of clients. The study analyzes the criteria for assessing the effectiveness of transport services and the economic and mathematical relationships formed on the basis of digital platforms. Also, efficiency models based on such indicators as efficiency, reliability, cost reduction, and optimization of transportation volume in the process of providing services have been developed. These models allow for the formation of innovative approaches to managing services through digital platforms in the transport and logistics system, efficient resource allocation, and ensuring sustainable development in the future. The results of the article will serve as a useful methodological basis for transport and logistics providers, digital system developers, and scientific researchers in their practical activities.